Frequently Asked Questions
The questions we're asked most about switching, tronc and pensions.
Which payroll frequencies do you support?
We support weekly, fortnightly, four-weekly and monthly payroll, and can run multiple frequencies within the same business if different teams are paid on different cycles.
Do you offer a fully managed payroll service?
Yes. Our fully managed service covers everything from collecting your payroll data and processing pay, to submitting to HMRC and providing payslips and reports, so you don't need to run anything in-house.
Can you manage tronc for our hospitality business?
Yes. We handle tronc setup, fair allocation of tips and service charge, and the associated HMRC reporting, whether you operate from a single site or multiple locations.
Do you handle auto-enrolment and pensions?
Yes. We manage the full pensions process, including employee assessment, contributions, communications, opt-outs, postponement and re-enrolment, in line with current regulations.
How do we send you payroll data?
You can send your payroll data by email, through a dedicated payroll inbox, or via secure file upload, whatever works best for your team's existing process.
Which HMRC submissions do you handle?
We handle all routine HMRC submissions, including FPS and EPS, tax code changes, student loan deductions, attachment of earnings orders, and year-end reporting such as P60s.
What reports will we receive?
You'll receive payslips, payroll summary reports, accounting journals, pension contribution reports and tronc reports as standard, with custom reports available on request.
Still have a question?
Send us a message and we'll get back to you directly.